CD4 Conversation with LADWP Follow-Up | 3/24/23

Dear Friends, 

Thank you for your interest in our CD4 Conversation with LADWP!

Following our discussion, our office will continue to remain in close contact with the department, working to ensure that we can deliver accurate information and improve response times going forward. 

In the meantime, here’s what we can expect from LADWP over the short-term:

• Improved real-time communications during power outages via additional personnel stationed at LADWP’s central command center and with crews in the field. 

• Adding options for renters, not just building owners, to report power outages online. 

• Reporting back on improvements in web-based communications and utilization of text message communications with customers. 

• An official assessment of recent storms and planned improvements that will be heard by the Board of Water and Power Commissioners and Los Angeles City Council. 

LADWP also plans to make long term improvements that will both increase information about outages and bolster the resiliency of infrastructure in the face of future extreme weather events, including:

• Automating metering systems to provide more accurate information to customers.

• Automating power distribution systems by adding monitors to these systems to be able to isolate problems and fix them quickly. 

• Modernizing infrastructure by replacing poles, transformers, and wires across the City.

If you missed the webinar, you can check out the recording HERE. If we were unable to get to your specific question due to time constraints, please reach out to contactcd4@lacity.org with the subject line “LADWP Forum Follow-Up” and we will get back to you as soon as possible. 

Wishing you a wonderful weekend,

Councilmember Nithya Raman